Payment Information
Last updated: October 20, 2026
Checkout at Herbariumstitch is powered by PayPal. This page explains the payment options available, how your payment is handled and what to do if a payment doesn't go through.
Accepted payment methods
PayPal is our only payment gateway. Through PayPal you can pay with:
- Your PayPal balance
- A bank account linked to your PayPal account
- A Visa, Mastercard, American Express or Discover card through PayPal's guest checkout, with no PayPal account required
Currency, taxes and shipping
All prices are listed in US dollars (USD). Shipping and any applicable sales tax are calculated and shown at checkout before you pay. See our Shipping Policy for shipping rates and delivery times.
When your order is processed
We begin processing your order only after your payment has been confirmed. Some payments may go through an additional verification step before they are confirmed.
Payment security
Our site is served over an encrypted SSL connection, and payments are completed on PayPal's secure checkout. We do not store your full card details.
Fraud prevention
To protect our customers, we may cancel, hold or decline any order that appears fraudulent, and we may ask for additional information to verify an order before it ships.
Refunds
Approved refunds are returned to your original payment method. For return windows, conditions and refund timing, see our Returns & Refunds Policy.
If your payment fails
- Double-check the details you entered, such as your billing address and card information.
- Make sure your chosen payment method is active and has sufficient funds.
- Contact your bank or card issuer, as they may have declined the transaction.
- If the problem continues, email us at [email protected] and we'll help.
Contact us
Herbariumstitch is a trade name of Herbarium Stitch.
Address: 1078 W Jeanine Dr, Tempe, AZ 85284, United States
Email: [email protected]
Support Method: Email only
Support hours: 9:00 AM – 5:00 PM (EST), Monday – Friday
Website: https://herbariumstitch.com
